+1-855-211-0932 (ID:250757)
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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will show up. It contains detailed info about all the operations that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of instructional videos illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, take a glance at our extensive FAQ database, which includes questions asked by actual individuals and offers practical solutions. We frequently update our FAQ section with new entries in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer service technicians available 24x7x365 and eager to assist you with any question. Each trouble ticket you open will be answered within 60 minutes (the average ticket response time is only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250757

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com