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Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you acquire your own hosting server, you shall have more freedom as to what you could install and run when compared to a shared hosting account. With a shared service, you have access only to your own account, thus you're not able to install server-side software. While this is not a concern for the majority of script-driven programs, there are several that have particular requirements and need specific software to be present on the server either for some additional features or for them to work at all. In case you have practical experience, you will not have any difficulties to run the server, but if you do not, you may simply not have the knowledge to deal with everything and use the script applications that you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and assist you with any issues that you may face.
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Installation and Troubleshooting in VPS Servers
You can add the upgrade with several mouse clicks whenever you require it and irrespective of the VPS servers package that you have picked. This may be done either during the order procedure when you think that you will require support from the very beginning or at a later time from the virtual private server billing Control Panel if you have issues with any application on the hosting server. Our skilled admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you could use it at any time. Most tasks take less than that, hence the remaining time will be available for the future and you shall be able to see it inside the billing CP all the time. You could use the upgrade as a separate service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.
- Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you can add it to your dedicated server with several clicks through your billing Control Panel or if you will need some custom work on the machine as soon as it's set up, you can acquire the upgrade during the signup process and inform us what exactly you need to be performed, so everything shall be ready once your server is working. Sixty minutes of custom work are included to your account each and every time you acquire the upgrade, so you can use this service as often as you require. If some task requires less time to be completed, you'll not lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you focus on creating and advertising your Internet sites without wasting time on maintaining the dedicated server or the software installed on it. You could take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not enough to execute all of tasks that you need. - Installation and Troubleshooting in Dedicated Servers