The service uptime is commonly dismissed by many people when they are searching for a new hosting provider, but it can often be much more important compared with the actual plan features. It will not matter how good a plan is if the web sites hosted inside the account are unavailable for long time periods. This kind of downtimes in many cases are penalized by search engines, not mentioning the fact that website visitors will most likely not return to a site they experience problems with. For that reason, you must always look into the stability of the Internet hosting service before getting a new account so as to be certain that the prosperity of your web sites is not going to depend on third-party factors, but entirely on their content and on your advertising and marketing campaigns.
Service Uptime Guarantee in Hosting
When you get a hosting plan from us, we ensure that your web sites are going to be operational no less than 99.9% of the time. We've practically eliminated the hosting server downtime by using an innovative cloud hosting platform where independent sets of servers deal with every portion of the overall service - files, databases, e-mails, and so on. In that way, if there is an issue with a server, the other web servers within the cluster will simply take over and your internet sites will not be affected whatsoever. In order to avoid any infrastructure problems, we additionally have diesel-powered backup generators and several independent Internet providers. Competent admins check the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server plan from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a modern cloud hosting platform with a load-balancing system that practically eliminates any kind of downtime. The files, e-mail messages, stats and databases are all handled by their own sets of web servers, so even if there is a problem with one server, your websites aren't going to be affected in any way. This enables us to provide a much more stable hosting service compared to providers that run everything on one server where a problem with a single service can take the entire web server down. To prevent infrastructure issues, our data centers work with several Internet providers and powerful diesel generators, so whatever happens, the servers will keep working with no disturbances and your sites will remain working. Any software issues will be dealt with instantly by our experienced group of administrators that keep track of all web servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. In addition, we employ new hardware for the physical hosting servers where the VPS accounts are set up to avoid any probability of hardware dysfunction and every part has been tested thoroughly. The integrity of your info is ensured through enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites shall be working virtually without any disruptions. Our competent admins will resolve immediately any software issue which may surface, so even if there's an issue with another VPS server account on the physical server, your VPS isn't going to be affected. The server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide you with an exceedingly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you purchase a dedicated server from us, we guarantee that it'll be operational no less than 99.9% of the time. For a start, your server will be constructed with new and thoroughly tested hardware components and we will not do any compromises with that. Our data center in downtown Chicago offers powerful diesel backup generators, so even in the case of an electrical outage your hosting server will still be working and with numerous redundant Internet service providers, your sites will be available if there's any connection problem. In the event of any unanticipated circumstances, we've got trained system admins which keep an eye on all web servers constantly and they can respond straight away to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to stop the unwanted traffic in the case of a DDoS attack.