Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support in good time is our main priority, so that we support each Linux hosting service plan with a one hour ticket reaction guarantee. After you submit a ticket or send us an e–mail, our client help support crew will do all they could do to present the most adequate solution to your case and to offer advice promptly.
A Top–quality Support Service
Our help and support service is supplied by a team of experienced consultants who are prepared to react to your inquiry without delay. You can easily speak with the tech support staff by opening a help support ticket from your Control Panel or by posting us an e–mail message. On business days, you can also call us on the phone or use the online chatting service.
An Intuitive Help Section
Our Control Panel features a thorough practical knowledge base that is included in all sections. In each part, you’ll find a Help control key which will load for you a group of step–by–step online classes on how to employ a selected function or complete a specific action. Furthermore, we have made information training videos so you can get a better idea of the Control Panel’s interface.